Policies

Shipping & Returns

Everything you need to know about getting your order — and what happens if something isn't right.

2–6
Business days
Standard delivery from order date
1 PM
Same-day cutoff
Order by 1 PM EST, Mon–Sat
$60+
Free shipping
US orders, after discounts apply
Free shipping on orders $60 or more
Continental US only. Calculated after discounts, before shipping and tax.
Eco-friendly packaging. We reuse packing materials from our vendors rather than sourcing new. Recycle or reuse what arrives — keep the chain going.
Same-day shipping

Order by 1 PM EST Monday through Saturday and your order ships the same day — as long as billing is verified and all items are in stock.

Orders placed after 1 PM, or on Sunday, ship the next business day. Business days are Monday through Friday.

Shipping options
Method Delivery Notes
Standard 2–6 business days Free on orders $60+. Default for most orders.
Two-day 2 business days Order by 1 PM with all items in stock.
Next day 1–2 business days Cannot be guaranteed in all cases.
A few other details
Orders to PO Boxes and APO/FPO/DPO addresses ship via USPS only.
Gift card orders ship free — they're delivered digitally.
We'll notify you of any billing complications before your order is held.
We follow all national regulations on restricted or prohibited items.
Out-of-stock items

If an item in your order goes out of stock after you've placed it, we'll contact you immediately and hold your order. Back-ordered items ship separately at no extra charge via standard shipping when available.

30-day returns, no questions asked
We'll accept any unopened item for any reason within 30 days of purchase.
Our policy

We stand behind every product we carry. Return any unopened item within 30 days for a full refund to your original payment method.

Refunds are issued promptly on receipt of the unopened item.
Shipping and handling charges are non-refundable.
We reserve the right to decline returns that don't meet our requirements.
How to return an item
1
Let us know it's coming
Contact us by chat, phone, or email before sending anything back. This helps us process your return quickly on arrival.
2
Pack it up and ship it
Package the product carefully with your receipt. Return shipping is at your expense. We must receive the return within the 30-day window.
3
Refund issued
Once we receive and inspect the return, your refund goes back to your original payment method promptly.
Returns Department
Woodstock Vitamins Attn: Returns Department
79 Tinker Street
Woodstock, NY 12498
In the area? Drop it off in person.
Bring your purchase to our Woodstock, NY store and we'll process your refund on the spot — back to your original form of payment.
Damaged or incorrect orders

If something arrived damaged or you received the wrong item, contact us within 7 days of delivery with a photo. We'll sort it out immediately — no return shipping required in most cases.

Still have questions?

Our team is here — chat, call, or email us anytime.

Call (845) 521-7455 Email Us